DRIVERS CPC
Drivers CPC is a requirement that most people think will go away after Brexit but the truth in the matter is irrespective of movements by some politicians DCPC is here to stay due to the amount of money the government make. At NWTS we have a simple policy to offer relevant training from qualified trainers at a fair rate that does not increase as and when the deadline day gets closer. All our courses can be used for either PSV or LGV and have been designed as 3.5 hr modules so they can fit around the school runs.
NOW TAKING BOOKINGS FOR 2020
EXCELLENT RATES AVAILABLE FOR GROUP BOOKINGS
Courses can be held
either at your premises or at our training centre in Carlisle
0800 Registration
0830 Start
Refreshments provided
If you would like us to run a course through the night to benefit your night shift workers
then please contact us
PRE BOOKING IS ESSENTIAL TO CONFIRM A PLACE ON ANY OF
OUR COURSES
All delegates attending a CPC course must bring with them there Drivers Licence card or Digital Drivers Card
failure to bring either of these will prevent us from uploading the hours for your CPC.
SAFE AND SKILLED DRIVING TECHNIQUES PRACTICAL TEST
DCPCC 12
Economic, defensive driving assessment including vehicle sympathy and highway code knowledge.
VEHICLE DEFECT CHECKS AND REPORTING
DCPCC 4
Legislation / Operator Licencing Requirements / Enforcement, Maintaining Road worthiness / Walk Round Checks, Defect Reporting / Nil Defects, Rectification / Road worthiness and Reporting
DRIVERS’ HOURS’ REGULATIONS
DCPCC 5
Legislation / Operators’ & Drivers’ Responsibilities, Application of UK & EU Drivers’ Hours Regulations, Drivers’ Hours’ Regulations / Driving Limits / Driving Breaks / Travelling Time / Trains & Ferries, Drivers’ Hours Regulations / Daily Rest Weekly Rest / Compensation Rules, Road Transport (Working Time) Regulations, Domestic Regulations, AETR Limits / Mixed Driving and Drivers’ Hours Records
DIGITAL TACHOGRAPHS – THEORY
DCPCC 6
Legislation, Digital Tachograph Cards / Responsibilities / Data Storage / Replacement / Other Cards, The Vehicle Unit / Components / Location / Features / Workings, Pictograph / UTC, Tachograph Operation / Analogue v Digital / Log in & Out Default Settings / Manual Entries, Data & Menus / Tachograph adjustments and other data
DRIVERS’ HOURS’ RECORD KEEPING
DCPCC 7
Legislation / Legal Responsibilities, Penalties, Record Keeping: General / Use of Mode Switch, EU Regulations- Analogue & Digital, All records, Working Time & Domestic Regulations
SAFE MANUAL HANDLING
DCPCC 8
EU / UK Legislation / Enforcement / Cost of Injury, Risk Assessment / Incident Evaluation, Functions of the Back / Common Injuries, Practical Manual Handling / Kinetic Lifting, Mechanical Aids, Use of Ladders / Working at Height
VEHICLE / PERSONAL ACCIDENT REPORTING / RECORDING
DCPCC 9
EU / UK Legislation / Enforcement, Cost of Accidents, Risk Assessment / Incident Evaluation, Personal Injury Incidents / Near Misses, Reporting & Recording / RIDDOR, Vehicle Incidents / Reporting & Recording and Insurance Reporting
TRANSPORT SECURITY
DCPCC 10
General Security Awareness (Risks and Threats), Security & Terrorism Authority, Incidents – Awareness & Reporting, Depot / Vehicle / Driver Security, Crew / Passenger Health & Welfare, Vehicle Checks for Illegal Immigrants and High Consequence Dangerous Goods
VEHICLE SAFE LOADING
DCPCC 14
Legislation / Prosecutions, Responsibilities & Basic Loading Requirements, Risk Assessment / Load / Vehicle Routing / Loading / Unloading, Principle of Load Safety / Load Position, Load Restraint / Equipment / Methods / Load Types, Abnormal Loads, Enforcement / Penalties, Actions at Collection / Delivery Points / Customer Relations and Working at Height (Harnesses / Confined Spaces
DRIVER SAFETY INDUCTION
DCPCC 15
Legislation / Responsibilities, Health & Safety Policies / Procedures / Risk Assessments, An Introduction to Safe Manual Handling, Noise at Work / Electricity at Work / Safety Signs, Workplace Health & Safety, Discrimination / Driver Health, Drugs & Alcohol Policies, Incident & Sickness Reporting, Fire Procedures / Use of Extinguishers and Incident / Sickness Reporting
SAFE & EFFICIENT DRIVING
DCPCC 18
Environmental Considerations / Vehicle Management, Fuel Efficiency, Aerodynamic Considerations / Tyres / Drag / Rolling Resistance, Loading for Safety / Effects of Payload / Use of Lift Axles, Environmental Effects, Driving Techniques to promote road safety & fuel efficiency, Vehicle Routing / Avoiding Bridge Strikes, Drivers Attitude / Welfare / Effects of Stress / Illness
DRIVER COMPLIANCE
DCPCC 19
Legislation / Responsibilities, Vehicle Loading & Security, Speed Limits / Stopping, Defect Reporting, Drivers’ Hours, Working Time, Record Keeping, Vehicle / Personal Incident Reporting / Recording
CUSTOMER CARE
DCPCC 20
Regulations, Definition of Customer Care, Who is the Customer? Customer Needs & Expectations, Carriage of Goods / Passengers, Customer Perception, Customer Relations, Communication Skills and Customer Complaints / Company Reporting
MANAGING CONFLICT & DIFFICULT SITUATIONS
DCPCC 21
What is Conflict? Causes of Conflict – Identifying Underlying Problems, Effective on Individuals – Fatigue, Sickness, Stress , Effects on Business, Customer Care, Managing Conflict and Problem Solving, Reduction Strategies and Where to get Support
DRIVER'S HEALTH & WELFARE
DCPCC 22
Legislation / Drivers’ Responsibilities, Hazards / Risks / Safe Working Practices, Drink & Drugs – The Risks, Ergonomics – Correct Seat and Driving Position, Exercise / Dietary Considerations, Common Ailments – Reducing the Risk, Stress / Fatigue, Statutory Medicals / Reportable Conditions (Cardiovascular, Diabetes, Epilepsy, Neurological Disorders, Eye Sight) and Incidents Reporting and Recording
OPERATOR LICENSING AWARENESS
DCPCC 24
Legislation / Responsibilities, Operator Licensing Overview, Drivers’ Hours / Working Time Regulations, Drivers’ Hours Records, Vehicle Maintenance Systems and Defect Checks, Driver Licensing / Driver CPC Periodic Training, Speed Limits and Overloading, Penalties / Reporting, Operator Compliance Risk Scores and Traffic Commissioners’ Actions – Driver & Operator