DRIVERS CPC

Drivers CPC is a requirement that most people think will go away after Brexit but the truth in the matter is irrespective of movements by some politicians DCPC is here to stay due to the amount of money the government make. At NWTS we have a simple policy to offer relevant training from qualified trainers at a fair rate that does not increase as and when the deadline day gets closer. All our courses can be used for either PSV or LGV and have been designed as 3.5 hr modules so they can fit around the school runs.

NOW TAKING BOOKINGS FOR 2020

EXCELLENT RATES AVAILABLE FOR GROUP BOOKINGS

Courses can be held

either at your premises or at our training centre in Carlisle

0800 Registration

0830 Start

Refreshments provided

If you would like us to run a course through the night to benefit your night shift workers

then please contact us

PRE BOOKING IS ESSENTIAL TO CONFIRM A PLACE ON ANY OF

OUR COURSES

All delegates attending a CPC course must bring with them there Drivers Licence card or Digital Drivers Card

failure to bring either of these will prevent us from uploading the hours for your CPC.

SAFE AND SKILLED DRIVING TECHNIQUES PRACTICAL TEST

DCPCC 12

Economic, defensive driving assessment including vehicle sympathy and highway code knowledge.

VEHICLE DEFECT CHECKS AND REPORTING

DCPCC 4

Legislation / Operator Licencing Requirements / Enforcement, Maintaining Road worthiness / Walk Round Checks, Defect Reporting / Nil Defects, Rectification / Road worthiness and Reporting

DRIVERS’ HOURS’ REGULATIONS

DCPCC 5

Legislation / Operators’ & Drivers’ Responsibilities, Application of UK & EU Drivers’ Hours Regulations, Drivers’ Hours’ Regulations / Driving Limits / Driving Breaks / Travelling Time / Trains & Ferries, Drivers’ Hours Regulations / Daily Rest Weekly Rest / Compensation Rules, Road Transport (Working Time) Regulations, Domestic Regulations, AETR Limits / Mixed Driving and Drivers’ Hours Records

DIGITAL TACHOGRAPHS – THEORY

DCPCC 6

Legislation, Digital Tachograph Cards / Responsibilities / Data Storage / Replacement / Other Cards, The Vehicle Unit / Components / Location / Features / Workings, Pictograph / UTC, Tachograph Operation / Analogue v Digital / Log in & Out Default Settings / Manual Entries, Data & Menus / Tachograph adjustments and other data

DRIVERS’ HOURS’ RECORD KEEPING

DCPCC 7

Legislation / Legal Responsibilities, Penalties, Record Keeping: General / Use of Mode Switch, EU Regulations- Analogue & Digital, All records, Working Time & Domestic Regulations

SAFE MANUAL HANDLING

DCPCC 8

EU / UK Legislation / Enforcement / Cost of Injury, Risk Assessment / Incident Evaluation, Functions of the Back / Common Injuries, Practical Manual Handling / Kinetic Lifting, Mechanical Aids, Use of Ladders / Working at Height

VEHICLE / PERSONAL ACCIDENT REPORTING / RECORDING

DCPCC 9

EU / UK Legislation / Enforcement, Cost of Accidents, Risk Assessment / Incident Evaluation, Personal Injury Incidents / Near Misses, Reporting & Recording / RIDDOR, Vehicle Incidents / Reporting & Recording and Insurance Reporting

TRANSPORT SECURITY

DCPCC 10

General Security Awareness (Risks and Threats), Security & Terrorism Authority, Incidents – Awareness & Reporting, Depot / Vehicle / Driver Security, Crew / Passenger Health & Welfare, Vehicle Checks for Illegal Immigrants and High Consequence Dangerous Goods

VEHICLE SAFE LOADING

DCPCC 14

Legislation / Prosecutions, Responsibilities & Basic Loading Requirements, Risk Assessment / Load / Vehicle Routing / Loading / Unloading, Principle of Load Safety / Load Position, Load Restraint / Equipment / Methods / Load Types, Abnormal Loads, Enforcement / Penalties, Actions at Collection / Delivery Points / Customer Relations and Working at Height (Harnesses / Confined Spaces

DRIVER SAFETY INDUCTION

DCPCC 15

Legislation / Responsibilities, Health & Safety Policies / Procedures / Risk Assessments, An Introduction to Safe Manual Handling, Noise at Work / Electricity at Work / Safety Signs, Workplace Health & Safety, Discrimination / Driver Health, Drugs & Alcohol Policies, Incident & Sickness Reporting, Fire Procedures / Use of Extinguishers and Incident / Sickness Reporting

SAFE & EFFICIENT DRIVING

DCPCC 18

Environmental Considerations / Vehicle Management, Fuel Efficiency, Aerodynamic Considerations / Tyres / Drag / Rolling Resistance, Loading for Safety / Effects of Payload / Use of Lift Axles, Environmental Effects, Driving Techniques to promote road safety & fuel efficiency, Vehicle Routing / Avoiding Bridge Strikes, Drivers Attitude / Welfare / Effects of Stress / Illness

DRIVER COMPLIANCE

DCPCC 19

Legislation / Responsibilities, Vehicle Loading & Security, Speed Limits / Stopping, Defect Reporting, Drivers’ Hours, Working Time, Record Keeping, Vehicle / Personal Incident Reporting / Recording

CUSTOMER CARE

DCPCC 20

Regulations, Definition of Customer Care, Who is the Customer? Customer Needs & Expectations, Carriage of Goods / Passengers, Customer Perception, Customer Relations, Communication Skills and Customer Complaints / Company Reporting

MANAGING CONFLICT & DIFFICULT SITUATIONS

DCPCC 21

What is Conflict? Causes of Conflict – Identifying Underlying Problems, Effective on Individuals – Fatigue, Sickness, Stress , Effects on Business, Customer Care, Managing Conflict and Problem Solving, Reduction Strategies and Where to get Support

DRIVER'S HEALTH & WELFARE

DCPCC 22

Legislation / Drivers’ Responsibilities, Hazards / Risks / Safe Working Practices, Drink & Drugs – The Risks, Ergonomics – Correct Seat and Driving Position, Exercise / Dietary Considerations, Common Ailments – Reducing the Risk, Stress / Fatigue, Statutory Medicals / Reportable Conditions (Cardiovascular, Diabetes, Epilepsy, Neurological Disorders, Eye Sight) and Incidents Reporting and Recording

OPERATOR LICENSING AWARENESS

DCPCC 24

Legislation / Responsibilities, Operator Licensing Overview, Drivers’ Hours / Working Time Regulations, Drivers’ Hours Records, Vehicle Maintenance Systems and Defect Checks, Driver Licensing / Driver CPC Periodic Training, Speed Limits and Overloading, Penalties / Reporting, Operator Compliance Risk Scores and Traffic Commissioners’ Actions – Driver & Operator